Peer2Peer Tutoring Policies
Appointment Limits
To ensure availability for as many students as possible, please limit the number of appointments you schedule to 1 per subject per day. Any appointments over these limits will be canceled.
To respect the tutors’ and other students’ time, please arrive at your appointment on time and leave your appointment at its scheduled end time. Please do not request to stay for another student’s appointment. If you are more than 10 minutes late with no communication to Peer2Peer staff, you will be entered as a no-show and your tutor may be reassigned.
Accurate Appointment Information
Please ensure the course you need tutoring for corresponds with the course listed next to the tutor’s name. If you sign up for an appointment but note a different course in the comments, this appointment will be canceled.
No Show Policy
If you do not attend your scheduled tutoring appointment and do not cancel in advance, your appointment will be marked as a no-show in our system.
After three no-shows in a semester, you will lose access to WCOnline and will be unable to schedule further tutoring appointments.
We understand that unexpected situations arise, but when appointments are missed without notice, it prevents other students from utilizing that time for support. If you are unable to attend, please cancel at least 4 hours before your appointment start time whenever possible.
You can cancel your appointments at any time by logging into the scheduling system, selecting the appointment, then clicking cancel. You can also cancel by emailing tutoring@tcu.edu.
Late Cancellation Policy
If you cancel your tutoring appointment less than 4 hours before the scheduled start time, it will be marked as a late cancellation in our system.
After three late cancellations in a semester, you will lose access to WCOnline and will be unable to schedule further tutoring appointments.
We understand that unexpected situations arise, but canceling at the last minute prevents other students from having the opportunity to book that time for support. Whenever possible, please cancel at least 4 hours in advance so we can assist as many students as possible.
You can cancel your appointments at any time by logging into the scheduling system, selecting the appointment, then clicking cancel. You can also cancel by emailing tutoring@tcu.edu.
Unable to Find Appointment Time
If you are unable to find a tutoring time that works with your schedule, please email tutoring@tcu.edu for assistance.
Peer2Peer Tutoring FAQs
What is the role of a tutor?
Tutors are able to assist students with classwork by explaining concepts and providing suggestions for effective ways to learn subject-specific material. Tutors are not a substitute for attending class and are not instructors, however, they are students who have shown a high level of understanding in the areas they tutor. Tutors are available to help you better understand information from your courses, not to complete your assignments for you or provide you with answers to specific homework problems.
How do you decide what courses to offer tutoring in?
Courses offered through Peer2Peer tutoring have high rates of drop, failure, or withdrawal.
Who are the Peer2Peer Tutors?
Peer2Peer Tutors are current TCU students who have made a B+ or above in the courses they tutor for and have been recommended by TCU faculty who teach the subject area they tutor for. Peer2Peer Tutors attend a 10-hour training required by our certifying body, the College Reading & Learning Association.
Who is eligible to use Peer2Peer Tutoring?
Peer2Peer Tutoring is available to all TCU undergraduate students for courses in which they are currently enrolled.
How much does Peer2Peer Tutoring cost?
All tutoring services provided by Peer2Peer are at no additional cost to students.
When can I get tutored?
Tutoring is available five days a week. Sessions are scheduled Monday through Thursday from 12 p.m. to 8 p.m. and Fridays from 12 p.m. to 5 p.m., and are held primarily in-person in the Student Success Center (Samuelson 001, west entrance near the post office/Colby cut-through, not the regular residence hall entrances).
Where are tutoring sessions held?
Tutoring sessions are primarily in-person in the Student Success Center (Samuelson 001, west entrance near the post office/Colby cut-through, not the regular residence hall entrances)… Students will receive an email confirmation prior to their appointment. Exceptions to this primary location can be found in the confirmation email received after booking, please check carefully. Virtual sessions are not offered.
What time should I arrive for my tutoring appointment?
Please arrive a few minutes before your session starts to make sure your appointment begins on time. If you’re running late for your appointment, please email tutoring@tcu.edu or call 817-257-8345. When you arrive for your appointment, be proactive and speak to the person at the reception desk if available, or seek out your tutoring room/tutor by walking around the suite and checking the names on the doors. You may also pop into any of the offices of professional staff members if you cannot find your room/tutor. Failure to make your presence known as someone with a tutoring appointment might result in a shorter or missed appointment.
How far in advance do I need to cancel my appointment?
Students can cancel their appointments, but we ask that you do so at least 4 hours in advance whenever possible. Canceling at the last minute or not showing up prevents other students from having the opportunity to book that time for support. After three late cancellations or no-shows in a semester, you will lose access to WCOnline and will need to meet with a Peer2Peer Tutoring staff member to regain access.
You can cancel or reschedule your appointment using the link in your confirmation email. If you cannot find the link, please email tutoring@tcu.edu or call 817-257-8345 for assistance.
How many appointments can I reserve at one time?
Students may schedule no more than one tutoring appointment per subject per day.
What happens if I don’t cancel and don’t show up for my appointment?
If you don’t cancel and don’t show up for your appointment, it will be marked as a no-show in our system. After three no-shows in a semester, you will lose access to WCOnline and will be unable to schedule further tutoring appointments. To regain access, you must meet with a Peer2Peer Tutoring staff member. Please email tutoring@tcu.edu to discuss reinstating your access.
We understand that unexpected things happen, but missing an appointment without canceling prevents another student from using that time for support. If you are unable to attend, please cancel at least 4 hours in advance whenever possible. You can cancel by using the link in your confirmation email or logging into our scheduling system.
What if I’m late for my appointment?
If you are more than 10 minutes late with no communication with Peer2Peer staff, you will be entered as a no-show and your tutor may be reassigned.
How much time do I get with my tutor?
When scheduling an appointment, students may choose a length of either 30 or 45 minutes per session.
How can I prepare for my tutoring session?
♦ Share the specific concepts you would like to work on when you schedule your appointment so that your assigned tutor can best prepare to assist you.
♦ Come to your appointment prepared by going over the information you wish to discuss, bringing all of your course materials, and arriving on time.
♦ Remember your tutor is a student, not an instructor. There may be concepts that your tutor is not as familiar with and they may not always know the answers to all of your questions. They are prepared for this possibility and will try their best to help you find the explanation you need.
How do I become a tutor?
Tutors can either apply via our online application or be recommended by a faculty member. The tutoring application will open mid-semester during both fall and spring and will be available on our website.
